We are changing the way Deaf people access BSL Support with ClickBSL through your device or phone
click. connect. communicate
Gives Deaf people the freedom to choose how and where they connect.
click. connect. communicate
Gives Deaf people the freedom to choose how and where they connect.
Welcome to ClickBSL — flexible, on-demand British Sign Language (BSL) support that fits your life. We connect Deaf people with qualified BSL Interpreters and Communication Support Workers (CSWs) through our Home, Work, and Pay-As-You-Go packages. Whether you need support at home, in the workplace, or with technology, devices, or grant applications, our team is here when you need us.
WHY CHOOSE US
Instant access to qualified interpreters (LSPs).
Deaf Tech support for all software.
Transparent pricing, no hidden costs.
Feedback at the end of every call.
Backed by Positive Signs, trusted in Deaf inclusion.
Native mobile app — available on the App Store and Google Play
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INTRODUCING
WORK MODE
Work Mode
BSL support wherever you work.
Whether you’re on the shop floor, building site, office, reception, studio or at a client’s home, ClickBSL gives you instant access to communication support so you can stay connected and confident at work.
Includes Echo Show 15*
We’ll guide you step by step so you can use your budget confidently — whether you’re applying for the first time, renewing, or switching providers. Our team makes the whole process simple and stress-free.
Here's what you get with Work Mode:
Calls
Outbound Calls in BSL: Make work calls to colleagues, clients, suppliers, and partners with ease.
Interpreter-Voiced Support: A BSL interpreter speaks for you and signs back everything said - where you are working.
Meet
Quick Meetings: Fast 1-1 discussions and updates anywhere - shop floor, office, on-site, or at a client's home.
Daily Communication: Support with everyday conversations - instructions, questions, and team chats in busy environments.
Read/Write
Forms & Documents: Support completing work forms, HR and compliance documents, expense claims, plus proofreading reports and emails.
Email & Communication Help: Understand incoming messages and produce clear, professional responses.
Tech
BSL-Friendly Tech Help: Support with Teams, Outlook, Word, Excel, HubSpot, and core Microsoft/Apple tools.
Workplace Systems Support: A BSL-fluent technician helps you navigate and fix common software and platform issues.
Pay using your Access to Work Budget
INTRODUCING
HOME MODE
Home Mode
Support for everyday life, wherever you are.
Use ClickBSL wherever you wish - at home or when you are out and about like visiting family or friends, in the supermarket, appointments or in community spaces.
includes Echo Show 11*
With your managed tablet or personal device, you can connect instantly for everyday conversations, calls, forms, letters and tech help, all in BSL.
Here's what you get with Home Mode:
Calls
Phone Calls in BSL: Make outbound calls to GPs, deliveries, banks, utilities, customer services and more.
Clear Communication Support: A fluent BSL technician handles the call so you get accurate information without barriers.
Meet
Quick Chats Anywhere: Short conversations at home, in shops, at appointments, or while out and about using WiFi or 5G.
Everyday Communication Help: Support with bills, letters, questions, and organising appointments.
Read/Write
Form & Document Support: Help with forms, applications, renewals, and understanding letters, emails, and official documents.
Proofreading & Writing Help: Review your letters and messages, and support you in writing clear, confident replies.
Tech
BSL-fluent tech help for phones, tablets, email, TV, streaming, and home tech.
Friendly signing technician for quick, barrier-free support.
From £225 per month
STEPS TO GET WORK MODE
Note: Service available Monday to Friday, 9am – 5pm.
'ACCESS TO WORK' SUPPORT
ClickBSL Work Mode is fully funded through Access to Work. We’ll support you step by step with your grant application so you can get started quickly. Whether you’re applying for the first time or switching providers, we’ll make the process simple.
INTRODUCING
PAY AS YOU GO (PAYG) MODE
PAYG Mode
No subscription required — just top up minutes and use ClickBSL on any of your devices.
Perfect for quick conversations, simple calls, paperwork, letters or support on the go.
Here's what you get with PAYG Mode:
Calls
Phone Calls in BSL: Make outbound calls with an interpreter who voices for you and signs back what's said - anywhere you are working.
Meet
Quick Conversations & Everyday Support: Fast help with brief chats, questions, and daily communication at home, work, or on the go.
Read/Write
Reading & Writing Support: Help with letters, documents, forms, emails, and proofreading for clear, confident communication.
Tech
Short Tech Support: Quick help with phones, tablets, apps, and everyday digital issues.
From £2 per minute
WHY WE SHOW OUR PRICES
At ClickBSL, we believe in transparency and inclusion. That’s why our prices are published openly – so you know exactly what you’re applying for with Access to Work.
Other providers may keep their costs hidden, but we make it simple:
You can see clearly what each package includes.
You can include the exact figures in your Access to Work application.
There are no hidden fees – just straightforward, fully funded support.
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Instant BSL support, funded by Access to Work. We want you to feel confident that ClickBSL is the right choice, with no surprises.
Our Story
At ClickBSL, our journey began from a simple yet powerful truth: Deaf professionals deserve more than just access—they deserve to belong, to flourish, to connect. We noticed a gap in the market – too many workplaces offered interpreting services as an after-thought, the same old one-size-fits-all model, and no provider seemed to combine instant, on-demand support with genuine tech expertise and transparent pricing.
Drawing on years of experience in Deaf inclusion, our team set out to build something different: a service where every BSL interpreter, every tech-guide, every piece of kit is focused on helping you succeed at work, not just get by. So we created ClickBSL – the first service that brings seamless BSL support, tech help and grant-assistance together, backed by people who’ve walked the path and truly understand the challenges. We’re not just a provider, we’re your partner—because your voice, your sign, your story matters.
STILL NOT SURE?
Frequently Asked Questions
Can Access to Work pay for ClickBSL?
Yes. ClickBSL is fully eligible for funding through the UK Government’s Access to Work (AtW) scheme. This means Deaf professionals and their employers can use AtW to cover the full cost of their ClickBSL subscription. We can even help you with the application or renewal process to make sure your support continues seamlessly.
What if I already have a provider?
That’s absolutely fine — you can switch to ClickBSL at any time. Many of our users started with other interpreting services and moved to ClickBSL for more flexible, on-demand access and better communication support. We’ll help you transfer your existing Access to Work funding and ensure there’s no break in your interpreting coverage.
What if I run out of minutes?
No problem. If you use up your allocated minutes, you can easily upgrade your plan or request additional support from Access to Work. Our team can guide you through the top-up or renewal process to make sure you always have the interpreting access you need — whether for calls, meetings, or day-to-day communication.
Can Access to Work pay for ClickBSL?
Yes. ClickBSL is fully eligible for funding through the UK Government's Access to Work (AtW) scheme. This means Deaf professionals and their employers can use AtW to cover the full cost of their ClickBSL subscription. We can even help you with the application or renewal process to make sure your support continues seamlessly.
What if I already have a provider?
That's absolutely fine — you can switch to ClickBSL at any time. Many of our users started with other interpreting services and moved to ClickBSL for more flexible, on-demand access and better communication support. We'll help you transfer your existing Access to Work funding and ensure there's no break in your interpreting coverage.
What if I run out of minutes?
No problem. If you use up your allocated minutes, you can easily upgrade your plan or request additional support from Access to Work. Our team can guide you through the top-up or renewal process to make sure you always have the interpreting access you need — whether for calls, meetings, or day-to-day communication.
What is Home mode?
Home Mode provides BSL support for everyday life. You can use ClickBSL at home or while you're out and about, including for appointments, shopping, communicating with organisations, completing forms and getting help with everyday technology
What is Work mode?
Work Mode provides BSL communication support specifically for the workplace. It can help with calls, meetings, conversations, documents, emails and workplace technology.
What is PAYG mode?
Pay-As-You-Go (PAYG) lets you use ClickBSL without taking out a monthly subscription. You purchase minutes and use them when you need support. It's particularly useful for quick conversations, calls, paperwork, letters and short technology-support sessions.
Can I get ClickBSL in both Work mode and Home mode?
Yes. Work mode is funded through your Access to Work (AtW) award and is set up for you by our team once your award is confirmed. Home mode is a personal subscription you buy online for use outside work. You can hold both at the same time — they are separate accounts with their own minute allowances, so your work minutes and home minutes never get mixed up.
Home mode — what happens if I have minutes left over each month?
Your Home mode minutes refresh at the start of each billing month and any unused minutes don't carry over. If you regularly have minutes left, you can move to a smaller plan at your next renewal; if you run short, you can add a Pay As You Go top-up (15, 30, 60 or 120 minutes) at any time.
What happens if I want to end my contract early?
You need to give us 30 days' notice to end your contract, whether it is a Home mode or a Work mode account. Your access continues until the end of the notice period — there's no cancellation fee, but we don't refund part-used months. Work mode is tied to your Access to Work award, so if your circumstances change (for example, you leave your job or your award ends), let us know and we'll close the account in line with your AtW funding — you won't be charged personally.
Can I swap from Home mode to Work mode during my contract if I need to?
Yes. If you receive an Access to Work award during your Home mode subscription, contact us and we'll set up your Work mode account. You can either keep your Home mode subscription running alongside it for personal use, or cancel Home mode and let it run to the end of the current paid period. Home and Work accounts are separate, so unused Home mode minutes are not transferable to your Work account.
When is ClickBSL available?
ClickBSL is available Monday to Friday, 9am–5pm.
What happens if I can't connect to ClickBSL on my phone?
First, check you have a stable internet connection — video interpreting needs a reasonable signal, so switching between Wi-Fi and mobile data often fixes it. Make sure the ClickBSL app is up to date and that you've allowed camera and microphone access in your phone's settings. If you still can't connect, close the app fully and reopen it. If the problem continues, contact our Deaf Technology Expert through the ClickBSL portal at portal.clickbsl.com and we'll get you back up and running as quickly as possible. Any minutes lost to a connection failure on our side will be credited back to your account.
What if I have a problem with the app or device?
ClickBSL provides technical support for issues with the ClickBSL app and devices. You can also contact the support team through the ClickBSL support page
I need help — who do I contact?
Click here to send a message or connect on a video call. Customer service is available 9am–5pm, Monday to Friday.
Can I book a call to find out more?
Yes — click here to book a call with the team.
I need to book an interpreter for a meeting — can you help?
Yes. Fill in the booking form here and our bookings team will be in touch.
Our business would love to be accessible to Deaf BSL users — can you help with that?
Yes! Fill in the contact form and we'll be in touch to schedule a call and demonstration with you.
*Amazon and related trademarks are the property of Amazon.com, Inc. or its affiliates. ClickBSL is not affiliated with or endorsed by Amazon. All services, packages, and devices are subject to availability. ClickBSL reserves the right to amend or withdraw offers and substitute devices where necessary.
Welcome to ClickBSL, an innovative on-demand BSL support service. ClickBSL connects users with BSL interpreters and Communication Support Workers (CSWs) to provide Deaf people with support. Our team is here to support you – whether you need help with your app, your device, or your grant application.
Copyright 2026. ClickBSL. All Rights Reserved. ClickBSL is a service of Positive Signs Ltd. 1A St Lawrence Road, Upminster, Essex, RM14 2UN. UK Company Number: 05590456